Supplier Search S1/E6: What You Need to Know

Do search systems ruin your supplier quality?

While digital supplier search systems offer many advantages, they also pose risks regarding the quality and reliability of suppliers. Although these platforms provide valuable data and quick search capabilities, they can only present a partial picture of the actual situation.

Main Issues

Lack of Personal Assessment: Online data only conveys part of the reality. Without personal conversations or visits, it can be challenging to gauge a supplier's actual reliability. A supplier may perform well in digital reviews, but without direct contact, critical details may be overlooked that can only come to light through personal interaction.

Incomplete Information: Digital platforms may contain outdated or incomplete data. These gaps in information can lead to poor decision-making and pose risks to the supply chain. It is crucial for companies to regularly verify whether the data provided on these platforms is still current and accurate.

Strategies for Risk Mitigation

To minimize the risks associated with using digital supplier search systems, companies should combine digital data with personal approaches. Complement digital information with personal interviews or visits to gain a more comprehensive picture of the suppliers. 

Regular data reviews are also important to ensure the information is up to date. Additionally, consider qualitative aspects such as corporate culture and ethical standards.

Could the focus on digital data lead to a deterioration in supplier quality? 
Discuss HERE whether the convenience of digital search undermines the value of personal assessments.